Employee Handbook / Policies / Procedures:
Technician must wear work boots at all times during work hours. County Wide will provide County Wide t-shirts/work shirts twice per year. Black pants are required when working in the field. As a technician you work around a lot of grease - black will help hide the grease marks and keep you looking presentable. If you are wearing a baseball cap it must be a County Wide hat and it must be work facing forward.
Vacation & Paid HOlidays:
Employees will receive vacation time after your 90-day temp period.
Paid Holidays (eligible after 90 day temp period):
Holidays (Employees are granted pay at their regular rate):
Immediate Family: All employees shall be granted funeral leave of 3 days with pay for death in the immediate family, provided the employee attends the funeral. The rate of pay for such leave shall be the employee's base pay. The immediate family shall be defined as mother, step-mother, father, step-father, brother, step-brother, sister, step-sister, son, stepson, daughter, step-daughter, spouse, mother-in-law, father-in-law, grandparent, grandchild and spouse's niece, nephew, brother-in-law, and sister-in-law.
A single payment of health insurance up to $50.00 per month starts after 6 months of employment. The employee must turn in their insurance payment statement or proof of payment with timesheet in order to get this credit. Not eligible for back pay.
Employees are required to email in after each hood cleaning job stating the time that the job was completed and any issues or discrepancies.
Cell phone use while driving is strictly prohibited. In order to use your cell phone the vehicle must be at a complete stop. No texting or emailing while driving. If you must answer - tell the person that you will call them back when you find a clear location to pull over.
Employees are responsible for letting management know if a vehicle needs any type or maintenance. Weekend/personal/after-hours use is strictly prohibited. Any violation will result in a warning or suspension.
Each employee is responsible for filling out their weekly vehicle maintenance report in its entirety. Any/all vehicle issues must be listed on their maintenance report for the shop manager to address with you.
Returning to a Customer Account:
If an employee services an account and the customer calls with any form of a complaint, the management will send that employee back. When this occurs, that employee will be deducted 1-hour pay from days work total. Job issues are to be addressed before leaving the appointment so that we can any service calls. All pay deduction will be reviewed by the office before enforcing. Please do your best to be prepared for your jobs and communication with your customers.
Regular and predictable attendance is an essential component of every job. Company understands, however, that occasionally unexpected situations do occur. If you are going to be late or absent, you must promptly call your supervisor in advance to notify him or her of the reason for your tardiness or absence. Excessive absenteeism or tardiness in connection with scheduled work times, breaks, and meal periods is prohibited.
Should an employee be unable to report to work due to illness, the employee must notify his or her supervisor within one hour of the employee’s starting time each day of the absence. Failure to properly notify the Company will result in an unexcused absence. If an employee is absent more than two consecutive workdays, a statement from a physician may be required before the employee is permitted to return to work.
Employees who are absent from work for three consecutive days without giving proper notice to the Company will be considered to have voluntarily resigned.
An absentee is any employee who fails to work the scheduled hours for any reason, except for statutory Family and Medical leave, bereavement leave, jury duty, military leave, on the job injury, approved leave of absence, or being sent home by the Production Manager or the Shift Supervisor due to lack of work or severe weather. For Family and Medical Leave of the employee, spouse, or child, the employee may be required to have a health care provider complete a Family and Medical Leave Request Health Care Provider Certification Form (see Human Resources).
Employees are allowed no more than 6 unplanned absences per twelve month period. If more than two of these occur in a 90-day period or any time there are more than 4 total, in a twelve month period a employment review must occur. An employee may be subject to FAP actions if more than 6 unplanned absences occur. Vacation days are not counted as unplanned absences if they are scheduled at least 20 hours in advance of the time taken off. Under 20 hours, vacation time may be taken but it will also be charged against the unplanned absences count, unless it’s a no work day. Unpaid time off (leave of absence) may be granted if requested at least 24 hours prior to the time taken off.
Anything from 1 second to 30 minutes is considered to be tardy. Any amount more than 30 minutes is considered to be an unplanned absence. A employment review must occur after the third tardiness in any twelve month period.